Privacy Policy

Last Updated: Feb 22, 2025

Capstone Technology Group Ltd ("Capstone", "we", "us", or "our"), trading as Gaya Wallet, respects your privacy and is committed to protecting your personal data. This Privacy Policy ("Policy") explains what information we collect, how we use it, and your rights. It applies to all users of the Gaya Wallet website and mobile application (together, the "Services").

By using our Services, you agree to the practices described in this Policy. If you do not agree, do not use the Services.

1. What Information We Collect

We strive to collect as little personal data as possible. We do not require registration or collect sensitive identity information to use Gaya Wallet.

1.1 Information You Voluntarily Provide

  • Wallet Address: Only collected when you use it in airdrops, campaigns, or on-chain tasks.
  • Support Messages: If you contact us (e.g., by email), we collect your email address and message content.
  • Feedback: Any feedback or suggestions you provide may be retained.

We do not ask for your name, phone number, residential ID or payment details.

1.2 Information Collected Automatically

  • IP Address: May be logged for basic technical delivery and security monitoring (e.g., anti-abuse, troubleshooting).
  • Device & Browser Info: Collected to ensure site or app performance and compatibility.
  • No Cookies or Analytics: We do not use tracking cookies, analytics platforms (e.g., Google Analytics), or advertising pixels.

2. How We Use Information

We use your limited information to:

  • Deliver and maintain our Services
  • Enable optional features (e.g., airdrop registration)
  • Respond to support requests
  • Prevent abuse or fraud
  • Comply with legal obligations

We do not use personal data for advertising, profiling, or monetization.

3. Sharing and Disclosure

We do not sell your data. We share only when necessary:

  • With your consent — e.g., when you opt-in to submit a wallet address for rewards.
  • With service providers — for web hosting or infrastructure under strict confidentiality.
  • For legal compliance — in response to valid subpoenas or regulatory requests.
  • In business transfers — such as a company acquisition (subject to privacy protections).

4. Data Retention

  • We retain personal data only as long as necessary.
  • Wallet addresses submitted for campaigns are deleted or anonymized after campaign close.
  • Support emails are kept for up to 1 year.
  • IP and system logs are retained for up to 90 days for security and troubleshooting.

5. Security Measures

We implement industry-standard safeguards to protect your information:

  • HTTPS encryption
  • Access controls
  • No custody of sensitive financial data
  • Encrypted backups and minimal server access

You are responsible for securing your wallet credentials (Secret Phrase, private keys). We do not store or recover them.

6. International Transfers

Your data may be processed in the UK, EU, or other countries with adequate data protection standards. We use standard contractual clauses where legally required.

7. Your Rights

Depending on your location, you may have rights to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion
  • Object to processing
  • Lodge complaints with a data protection authority (e.g., the UK ICO)

To exercise your rights, contact us at support@gayawallet.com.

8. Children's Privacy

Gaya Wallet is not intended for children under 18 years. We do not knowingly collect personal data from minors.

9. Changes to this Policy

We may update this Policy. Material changes will be posted on our website or app. Continued use of the Services after updates means you accept the changes.

10. Contact

Capstone Technology Group DMCC
The Old Town Island, Downtown, Emaar 304 Saaha Offices B Souk Al Bahar - Dubai
Email: support@gayawallet.com

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